Available for opportunities

Brendon Munyaradzi
Kasavadyo

Registered Social Worker | Community Development Professional

Committed to youth empowerment and sustainable development across Africa SDG 8

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About Me

Driven by purpose, grounded in community

Registered Social Worker and skilled Administrative Coordinator. I combine a strong ethical foundation in social welfare with professional experience in high-volume client communications and data management. I am dedicated to delivering operational excellence and precision in healthcare, administrative, and development environments.

100+

Clients supported through outreach programs

1+

Year of professional social work experience

SDG 8

Aligned with Decent Work & Economic Growth

Download Master CV

PDF · Updated July 2026

Experience

Building skills across sectors

Call Centre Representative

Nov 2025 – Present
You Pro Contact|Harare, Zimbabwe
  • Handle client communication and issue resolution in a fast-paced contact centre environment
  • Deliver consistent, high-quality service while managing multiple client interactions daily
  • Develop strong rapport with diverse clientele, strengthening interpersonal and communication skills
Operational focus: CRM management, data verification, and appointment scheduling.

Community Social Worker (Internship)

Aug 2023 – July 2024
City of Harare — CBD Social Services Department|Harare, Zimbabwe
  • Coordinated a Community Outreach & Case Follow-Up Program supporting vulnerable individuals
  • Maintained digital client records and coordinated referrals to clinics and service centres
  • Conducted follow-up calls and home visits, scheduled appointments, and compiled comprehensive reports
  • Ensured over 100 clients received timely support, improving access to essential care services
Operational focus: Stakeholder coordination, digital record management, and case file auditing.
Projects

Case studies & initiatives

Community Outreach & Case Follow-Up Program

City of Harare, CBD Social Services Department

Coordinated a community outreach and case follow-up program for vulnerable individuals during my service as a Community Social Worker at the City of Harare. I maintained digital client records, coordinated referrals to clinics and service centres, followed up on cases via calls and home visits, scheduled appointments, and compiled reports. The program improved access to care and ensured over 100 clients received timely support — strengthening my organisation, communication, and technology skills.

Skills & Tools Applied

Microsoft ExcelMicrosoft WordGoogle SheetsPhone & Email CommunicationHEXCO Basic Computer ApplicationsCase ManagementCommunity OutreachDigital Record Keeping
Credentials

Certifications & Professional Registration

Verified qualifications and professional credentials. Click any certificate to view in full resolution.

Operational Skills

Core Administrative & Operational Skills

Applied competencies for corporate administrative, healthcare coordination, and NGO field operations.

Insurance Eligibility Verification

Confirming coverage and benefits with precision to safeguard patient and client outcomes.

Account Auditing

Reviewing records for accuracy, discrepancies, and compliance across administrative files.

Database Administration

Maintaining structured, secure, and up-to-date digital records for daily operations.

Professional Scheduling

Coordinating appointments, follow-ups, and stakeholder meetings with reliability.

CRM Management

Tracking client interactions and pipeline data to deliver consistent, high-quality service.

KoboToolbox

Digital data collection and field survey management for humanitarian and development work.

Skills

Tools & competencies

Case ManagementCommunity OutreachDigital Record KeepingMicrosoft ExcelMicrosoft WordGoogle SheetsPhone & Email CommunicationHEXCO Basic Computer ApplicationsClient CommunicationReport WritingKoboToolbox (Digital Data Collection & Field Survey Management)
Languages

Communication across cultures

English

Fluent

Shona

Native
Contact

Let's work together

I am actively seeking professional opportunities in administrative coordination, healthcare support, and the NGO sector where I can leverage my skills in client communication and data management.

Download Master CV

PDF format • Updated July 2026